Privacy Policy

Version: 29 April 2019

Hyperspheric Solutions Ltd ("Hyperspheric"), the company behind the GO 4 Schools product, recognises that privacy is important. This Privacy Policy applies to the data held within the GO 4 Schools system and lets you know how any personal information is processed and used by us.

There is a separate Privacy Policy that covers information that is not held within the GO 4 Schools system.

Our procedures covering the storage and disclosure of your information are designed to comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

Our Privacy Principles

Hyperspheric is committed to safeguarding the privacy of your information. By 'your information' we mean any information about you that you or third parties provide to us.

The categories of data we process

Data we collect

In order to provide our full range of services, we may collect the following types of information:

This information is used for the provision of the GO 4 Schools service and for:

Use of cookies by GO 4 Schools

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Cookie Name Purpose More information
GO 4 Schools site cookie acceptance GO4SchoolsCookiesAccepted This cookie is used to record if a user has accepted the use of cookies on the GO 4 Schools website.  
GO 4 Schools site remember email address
  • stars_rememberEmail
  • stars_emailAddress
These cookies are used to securely record a user's email address so that it can be remembered on the login page.  
GO 4 Schools site settings
  • stars_ribbonStats
  • goSheetLayout
  • goRibbonChartsRecentFilters
  • goAutoChartDefinitions
  • goAutoChartRememberMyCharts
  • goRibbonChartDefinitions
  • goRibbonChartRememberMyCharts
  • goFlightPathPreferences
These cookies are used to record and persist choices made by the user when viewing tabular and graphical data within our site.  
GO 4 Schools site settings
  • goAttendanceAutoReturn
This cookie is used to record and persist choices made by the user when entering attendance marks.  
ASP.NET Session ID ASP.NET_SessionId These cookies are essential in order to enable you to move around the website and use its features. Without this cookie, the service you have asked for cannot be provided. Visit the Microsoft website
Google Analytics
  • _utma
  • _utmb
  • _utmc
  • _utmt
  • _utmv
  • _utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
Microsoft Azure Application Insights
  • ai_user
  • ai_session
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including the number of visitors to the site, where visitors have come to the site from and the pages they visited Click here for an overview of privacy at Microsoft Azure

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

To opt out of being tracked by Google Analytics across all websites visit

How we process data

The GO 4 Schools system processes data provided by school/academy to allow them to:

We will also use anonymised data (containing no user-identifiable information) for:

The basis on which data is processed

Disclosure of your information

We will not share, sell or distribute any of the information you provide to us without your consent, except where disclosure is:


If Hyperspheric becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information security

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.

We restrict access to personal information to Hyperspheric employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data retention

If a school ends their GO 4 Schools subscription, data held within the live system will be:

Backups of data containing user-identifiable information will be deleted within 6 months.

Your rights

The General Data Protection Regulation (GDPR) outlines several rights. More information about these rights, including the conditions under which they apply, can be found here.

You have the right to:

You should address such requests to your school/academy which acts as the Data Controller.

None of the data within the GO 4 Schools system is subject to the right for data portability.

GO 4 Schools does not carry out any profiling or automated decision making with a "legal or similarly significant effect"

Questions and complaints

Hyperspheric regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Hyperspheric's treatment of personal information by contacting us through this web site or by writing to us at:

Hyperspheric Solutions Ltd
Compass House
Vision Park
Chivers Way
Cambridge CB24 9AD

When we receive formal written complaints at this address, it is Hyperspheric's policy to contact the complainant regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Hyperspheric and an individual.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.