ICT Leadership & Management Solutions

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Customer Service Representative

Position: Permanent, full time
Location: Histon
Salary: £18,000-£21,000 p.a.

Hyperspheric Solutions Ltd, based in Cambridgeshire is the creator of GO 4 Schools, an online service that is transforming the way schools operate. We are a small, fast growing company, filled with friendly professional people delivering a first-class software product.

Who you are:
A confident communicator with exceptional customer service skills both written and verbal and the ability to build and maintain strong customer relationships. You will preferably have at least 2 years of office experience. Excellent organisational and administrative skills as well as a good understanding of Microsoft Office.

The role:
This key role is vital to our continuing success and growth, with excellent opportunities for career development. Main responsibilities include:

  • Dealing with school enquiries via telephone and email; speaking to them positively and informatively about our product. Organising presentations and supporting schools through purchasing and initial setup.
  • Diary management and administrative support for our Education consultants.
  • Processing orders and maintaining records in our CRM system.
  • Contributing to the continuous improvement of procedures.

Other benefits:

  • 25 days holiday p.a. plus public holidays
  • Cycle to work scheme
  • Stakeholder pension scheme
  • Childcare Vouchers
  • Hyperspheric Solutions Ltd is an equal opportunities employer

To apply, please send your CV and covering letter to by Friday 18th August 2017
Download the full job description.
Hyperspheric Solutions Ltd, Compass House, Chivers Way, Histon, CB24 9AD. Tel: 01223-967556

Early applications are encouraged as interviews will take place and the position offered before this date if a suitable candidate is found.