AWARD CATEGORY:
ICT Leadership & Management Solutions
 

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Careers

Application and School Data Specialist

Position: Permanent, full-time position
Location: Histon
Salary: £27,000 - £32,000 per annum

Hyperspheric Solutions Ltd is the creator of GO 4 Schools, an online service that is transforming the way schools across the country manage and analyse data. We are a small but expanding company, filled with friendly and professional people delivering a first class software product.

We wish to appoint a data manager with experience in the strategic implementation and administration of educational data in a school environment. Exemplary presentation and people skills are required for this role.

This key role is vital to the continued success and growth of our product, with excellent opportunities for career development. Working as part of a busy, dynamic team your main responsibilities will include:

  • Developing and executing efficient processes for monitoring use of GO 4 Schools by customers to identify those who may need advice and support.
  • Proactively contacting customers to offer advice and delivering remote training or onsite.
  • Developing processes to provide practical advice and support as efficiently as possible.
  • Contributing to the development of supporting materials and training guidance.
  • Internal liaison with the Software Development Team, feeding back from schools and applying knowledge of the latest initiatives, external school requirements and Ofsted Government requirements.
  • Discussing GO 4 Schools with customers and prospective customers and delivering remote and telephone presentations for schools wishing to purchase additional and new modules.
  • Occasional delivery of training to data managers at school sites.

Other benefits:

  • 25 days holiday p.a. plus public holidays
  • Cycle to work scheme
  • Stakeholder pension scheme
  • Chilcare Vouchers
  • Hyperspheric Solutions Ltd is an equal opportunities employer

How to apply:
Please send your CV and a covering letter to by Monday 17th April 2017.

Download the full job description.

GO 4 Schools Education Services Consultant

Position: Permanent
Location: Cambridge
Salary: Range £45- 50k per annum (depending on experience)

Are you an experienced school leader with the energy to influence and support a range of schools on a national level? Do you thrive on the challenge of using a range of school data to find solutions for improvement? Are you a confident presenter, team player and assertive leader who is considering a role outside the school environment?

If any of the above rings true then apply for this new exciting role working with GO 4 Schools. Reporting to the Director of Education Services, we need an individual with a passion for education, technology and enterprise; a willingness to get stuck in and pick up new things quickly; the ability to work accurately and with others; confident with data from a range of educational contexts and working to deadlines.

GO 4 Schools is a strategic online system used by schools and academies looking to take their use of data to the next level. The number of schools using GO 4 Schools has roughly doubled in each of the past 5 years and we expect growth to continue to be strong. A high level of engagement with schools is the key to our success. Only by working closely with schools can we deliver what they need.

We are seeking to appoint a highly motivated individual to increase GO 4 Schools’ professional profile, to build on our existing strong relationships with users, showcase GO 4 Schools and provide approved training to new schools.

The successful candidate should have held a leadership post in education either at middle management or senior level. You should have a sound knowledge of school data and an understanding of how it can be used effectively to support school improvement in the ever-changing education environment. You should possess the skills to talk and write about best practice, drawing from experience to confidently deliver consultancy advice, initial approved training sessions and presentations. You will also contribute to the development of GO 4 Schools using insight gained from visits to schools and information about the latest national initiatives in education.

This role requires an innovative and creative thinker who is also an excellent communicator, comfortable working with staff at all levels within schools with Ofsted ratings ranging from Outstanding to Special Measures. The candidate will be trained up to super-user level in GO 4 Schools and will develop an exceptional understanding of best practice in the strategic use of data in schools.

Office work is based in Cambridge, with a requirement to be present for team meetings and training, otherwise home based working will require a self-starter who is well motivated. Regional and occasional national travel within England and Wales will be required to visit schools, conferences and other events. Ideally the candidate would be regionally based in the West Midlands or the Northwest.

If you feel you have the experience and expertise to influence and support the way schools utilise their data using GO 4 Schools, please provide your CV and a letter of application outlining your strengths and experience to fulfil the role as outlined in the Job Description and Person Specification, no longer than 2 sides of A4. Please also include an indication of your salary expectations and earliest possible start date to us at using a subject line of “Education Services”.

Closing date: 17th March 2017

Download the full job description.

Software Support Analyst

Position: Permanent, full-time position
Location: Cambridge
Salary: £18,000 - £24,500 per annum

Hyperspheric Solutions Ltd is the creator of GO 4 Schools, an online service that is transforming the way schools across the country manage and analyse data. We are a small but expanding company, filled with friendly and professional people delivering a first-class software product.

Who you are:
We are looking for an enthusiastic, dedicated person to join our Customer Support Team. You will have excellent communication and problem solving skills with a track record of providing exemplary customer service. Using your diplomacy and empathy skills, you will be committed to championing the highest standards of customer service to achieve great outcomes for schools.

The Role:
Working in our software support team and reporting to our Software Support Team Leader, your main responsibilities will include:

  • Providing technical and product support to customers via telephone, email and online.
  • Receiving and analysing support tickets, using your technical skills to identify and resolve issues.
  • Pre-emptive problem spotting, identifying and notifying customers of potential issues and offering workable solutions.
  • Working closely with the development team to identify and record bugs.
  • Using SQL to investigate issues, and some SQL development to update processing systems.
  • Providing modifications to report templates using XSLT, as per customer request.
  • Assisting the development team with testing.
  • Contributing to the improvement of our product and procedures.
  • Building and maintaining strong customer relationships.

Your experience:
You should have previous experience in IT, possibly as a technician, developer, tester or analyst looking for a hands-on support role. You are a person with the ability to quickly gain confidence in software products, and a ‘get stuck in’ attitude to problem solving.

GO 4 Schools has an enthusiastic, growing client base. As we grow you will be exposed to all areas of our business and given the opportunity to contribute to any and all of our processes, helping us develop our business and helping you develop your career.

Other benefits:

  • 35 hour working week
  • 25 days holiday p.a. plus public holidays
  • Cycle to work scheme
  • Stakeholder pension scheme
  • Hyperspheric Solutions Ltd is an equal opportunities employer

How to apply:
Please send your CV and a covering letter to with a subject line of 'Software Support' by Friday 7th April 2017.

Early applications are encouraged as interviews will take place and the position offered before this date if a suitable candidate is found.

Download the full job description.